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Improvements to tickets and more

Improvements

  • The Notifications Configuration Panel has been moved from Configuration (which is now 100% dedicated to account administration) to the User Profile menu
  • Tickets have been optimized when only one Ticket Type is used: We’ll no longer have a menu item for the Type, creating a ticket will no longer require type confirmation and the external ticket form will omit the ticket type input.
  • We’ve reworded the Reservations and Ticket Relationships sections for clarity and to reduce repetition
  • Ticket Permissions: Now only Admins will be able to delete tickets
  • Tickets: We released a simple Ticket PDF Export (more iterations to come)
  • R2 Integration: Now it will require users to prove an Employee ID before allowing the user to see any of the integration information. Additionally, we’ll use it to log actions from the integration. This added security enables the integration to be used by more users (other than admins)
  • Filter V2: Reduced unnecessary calls to the server when interacting with Filters from Inventory

Bug Fixes

  • Fixed an issue preventing attachments from being removed from a ticket
  • Fixed an issue with slow performance when expanding a row in the import module if too many assets were part of the product group
  • Solved a validation issue on Inventory Filter causing the feature to break the view.